Employee engagement is seen at work in level of involvement, sense of ownership, freedom in work, least amount of management, organizational citizenship, goal orientation, strategic alignment and compensations. All these aspects are synthesized within emotional commitment of employee to his or her organization.

Employee engagement improves the performance of employees by developing emotional commitment between them and their organization. It increases their work output and the quality of their work. It also increases their motivation and passion towards achieving organizational goals. It nurtures a reciprocal relation of respect and importance between organization and employees. If this relation is not reciprocal and organization still expect this output from their employees then it would backfire in form of burnout, negative motivation and higher rates of turnover.

The working relationship between the employee and employer is of the utmost importance. If the employer and the employee enjoy a good working relationship, the employee will be engaged in a much better manner and the performance of employees will improve as a result. Furthermore, the employees also need to be empowered to increase levels of trust in leaders.